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Utilities Payment Scam Reported in Ontario

A new telephone scam has been reported by utilities across Ontario, including our neighbouring municipality Utilities Kingston. Callers are demanding immediate payment for utilities accounts, threatening to disconnect service if payment is not made immediately. The callers are identifying themselves sometimes as being from the utilities company or from Hydro One.

If you receive a suspicious call, do not provide any personal information, such as your utilities or Hydro account number or credit card information. Collect any information you can about the caller. Please report suspicious calls to the Ontario Provincial Police at 1-888-310-1122.

For questions about your Loyalist utilities account balance, please call the Accounting Clerk - Utilities at 613-386-7351, ext. 105.