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Update regarding transit service

(Update: Mar 27) - Kingston Transit will be limiting total bus capacity to 12 to 15 passengers

Kingston Transit will be limiting total bus capacity to 12 to 15 passengers, depending on the bus model. This decision aligns with the City of Kingston’s declaration of a state of emergency in response to the COVID-19 pandemic.

Effective March 28, 2020, every other bus seat will be unavailable to enable passengers to practice safe physical-distancing. Seats will be marked as unavailable. The limit on the number of passengers will continue until further notice.

(Update: Mar 26) - Kingston Transit has reduced transit service to a modified Sunday schedule

Beginning Thursday, March 26, Kingston Transit will operate on a reduced Sunday service schedule seven days per week. All routes will operate on a Sunday schedule. 

Service level changes are being made due to the decline in ridership, with some routes down as much as 80 per cent, and to further protect our bus operators and passengers. Riders should only use Kingston Transit for essential trips at this time.

These service level changes will remain in place until further notice. We continue to look at different ways to provide reliable, sustained service for those passengers who need it most and appreciate your patience and understanding as we work through these changes. Additional service changes are possible and passengers should continue to monitor our website and social media for updates. 

Kingston Transit asks passengers to use back doors until April 5 

Effective Thursday, March 19, Kingston Transit passengers are asked to board and exit buses using the back doors. Passengers with accessibility needs can continue to use the front doors for boarding and exiting, but are asked to limit their interactions with bus operators.

Kingston Transit will not be accepting cash fares or paper transfers from passengers boarding at the back of the bus, and passengers will not be required to tap their transit passes at this time.

This change is in place until April 5, 2020, and protects the health and safety of bus operators.