Winter Care for Water Meters
If you are planning to be away during the winter for any length of time and leaving your home without heat, following this procedure will help avoid damage to your water meter and inside plumbing:
- Contact the Utilities Department during normal working hours and schedule an appointment to have your water turned off at the property line.
- Once staff have closed the curb stop, turn on a tap to ensure the water was successfully shut off. Turn the tap off when confirmed.
- Township staff can remove the water meter at this time to prevent any frost damage.
- Prior to your return, contact the Utilities Clerk with at least two working days' notice to arrange for the water to be turned back on and meter reinstalled.
As per Township Bylaw 2011-099, "The Water Works By-law", a property owner is liable for the safety and care of the water meter and all other service equipment placed on their property, and will be charged for all damages caused by frost and for the loss of the meter when removed from the premises whether stolen or otherwise. The cost of replacement and installation of a new meter is the responsibility of the homeowner.
Homeowners are also reminded that the water service from the property line to the house and all inside plumbing remains their responsibility. Should your pipes freeze during the winter, you will be instructed by staff to contact a plumber.
Please contact the Utilities Clerk at Ext. 105 to schedule an appointment to turn your water service off or on. A minimum of two working days' notice is required for all appointments.